Archive for November, 2008

Idiot of the Day

I’m not racist…it’s just that Indians are the most frustrating people to talk to when it comes to tech support. It may be a bit too harsh to call him idiot…but it was just so frustrating talking to him. He wanted a password reset done on his account. Here is what happened:

Me: Have you ever done a password reset before?
Him: Yes
Me: When did you reset it?
Him: Last Friday
Me: You might have to reset it again, go to <reset.domain.com> to reset your password
Him: Okay…just a second
Me: Okay…have you been to this site before?
Him: No
Me: That means you’ve NEVER reset your password before. Log in to that website
Him: The page isn’t working
Me: What url did you type in?
Him: h-t-t-p-:-/-/-search.live…
Me: Okay…I’m not asking for the url that’s currently displayed…what was the url that YOU typed in?
Him: h-t-t-p-:-/-/-search.live…
Me: Okay okay…that is the URL that’s currently displayed…what is the url that you typed in? Was it reset.domain.com?
Him: Yes
Me: r-e-s-e-t.domain.com
Him: Yes
Me: Okay…why don’t we do a netmeeting
Him: Okay…netmeeting doesn’t work…it’s not configured on this machine…
Me: Then configure it…
Him: Okay…my IP address is xx.1xx.xx.xx
Me: Is it xx.1xx.xx.xx? [I repeated it number by number]
Him: Yes
~Obviously it doesn’t work
Me: Can you repeat your IP address again?
Him: xx.xx.xx.xx
Me: [sigh]

After finally gaining access to his computer I find that he typed in resetdomain.com

UBER SIGH

UNI Break! Coming soon to a Channel near you!

So basically I’ve been on a “break” for a week now. Although it still doesn’t feel like a break. I’ve been attending the Nicta Summer Scholarship and it’s only been today that I’ve done any sort of work. Over the past few days I’ve been trying to understand the software that they gave me. I only realised yesterday how the process works and have been begun programming. Although it’s not as easy as it seems. My task is to analyse a set of trajectories and output if this is a single file formation. If it is a single file formation I will then have to output the ordering of the single file. It gets complicated later on since I will then have to implement time stamps, since the formation may not be consistent throughout the entire time frame. Another feature is to cut down on space costs from being O(n^2) down to hopefully an O(n) implementation. The problem related to the O(n) implementation is that we may have to compute twice as many comparisons and also have to determine a suitable “space” to compute which would vary from trajectory to trajectory. That is basically the gist of it.

It seems doable over the 12 weeks and I’m actually beginning to have fun. Although to be honest I’d prefer something more practical.

I also contacted my current workplace and asked if I can have 3 months off to complete my summer scholarship. Amazingly, they complied. So I guess I don’t have to quit after all. Although, I am sorta bored of my current job and wish for something more on the development side of things. I guess I should just keep my current job as insurance.

I feel pretty good at the moment. Working on a unique problem. I feel like I’m using my time productively. In between I’ll still be trying to catch up on other aspects of life. I heard that Richard will be coming to USYD to work on his Summer Scholarship too, so that should be extremely interesting :)

That’s it for now. Toodles.

Eureka!

Every now and then I find an application that can do something better…usually A LOT better than the application I originally had. It’s this continous search for better, faster, FREE software that makes me jump for joy.

Here is a list of applications I’ve evolved through.

Winzip -> Winrar -> 7zip

I don’t see a reason for anybody NOT to use 7zip. It’s free, faster, smaller…and offers better compression. Winrar can open 7z file formats, so it’s definitely not a reason to be screaming “But all my friends use Winrar and won’t be able to open the file!”

Audio:
Winamp -> WMP -> Itunes -> ~Linux Transition~ -> RhythmBox -> Songbird
Video:
WMP -> VLC -> ~Linux Transition~ -> Totem -> VLC -> Mplayer

Honestly, for Windows, there is no audio player that is decent, I only use itunes because of my Iphone. For video, VLC is the best it can get for a typical user. For all you losers (i.e. home users) using ffdshow et al…get a life…you don’t need it to watch videos. If you do use it to encode videos…then…fine…you may get away with it.

IE -> Opera -> Firefox

I only moved to Firefox from Opera because Opera for linux absolutely blows. Also, the number of available addons for Firefox is pretty much insta-win.

Bittorrent -> Azureus -> utorrent

Don’t think I need to make any comments for this.

Anywho, I should get back to studying. Exams are looming.